Thursday 25 October 2007

Rescuing a yahoo list that is moderatorless

THIS IS HOW TO DO IT!! (THERE`s A SPECIFIC TRICK!!) READ THIS.

i`ll post this in a few threads but I FINALLY FINALLY hopped through all the hOOPS it took to contact one of the couple people who posted they were able to "save" an abandoned / orphaned group by becoming the new moderator ..but instructions didn`t work

HERE are the "revised instructions" with the ADDED bit of info needed!!

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STEP 1
Join the group.

STEP 2
Make sure it is truly unmoderated.
Click on members in the list on the left side of your screen when signed in to the group. The click on the tab near the top that says Moderator. If it says they have “bouncing” email there’s no point sending an email to them, they won’t get it. If it doesn’t say bouncing try contacting the moderator.
(editing in"..I`D ALso suggest to then try googling to find them too)
Next you want to search all messages for the moderators ID to see when they last participated (posted) in the group.
(The group I took over had one owner/moderator who had not posted in about 7 years and their e-mail was bouncing.)

(me editing in ..yEAH Personally i`d reserve the whole taking over as a new moderator for groups where the moderator REally completely disappeared years and years back.. if the moderator "Just Disappeared" they could be havig temporary email problems ..even if it`s for a number of months)

((!THIS NEXT IS THE PART NOT MENTIONED IN EARLIER POSTS!))

STEP 3
Click on Yahoo Groups - Help.(in the upper right corner on most yahoogoup-screens)
and you`ll get a page with an entry-box for a question and a button that says [Ask] ..type in any question, it doesn’t really matter,
‘cause no matter what you type they don’t have the answer you need. Nevertheless type in “owner bouncing need new moderator” None will be the right answer but click on the first one anyways. Then go to the very bottom where it says ”Click [No] to contact Yahoo! Customer Care.” Click [No]

Fill out the information requested.
Then tell them you have found a group that is abandoned and that the moderators mail is bouncing and for how long it has been doing so.
Tell them you would like to try and save the group.

(The reply I got mentioned the same instructions that have been stated in earlier posts.)

Post a notice in the group explaining that a new moderator can be voted in and asking for those who want to be in the running to come forward. ..Give it at least a week.

Then create a poll that allows the group to vote in a new moderator. The poll must be open for at 1 week.

At the end you email back Yahoo Groups-Help (reply to the same address they emailed you with)..and they will go to the group , see the poll results and make the winner the new moderator!
(NOTE: Some groups are set to not let group members create a poll. If that is the case with your group then e-mail Yahoo. )

Every time I have contacted them they have always responded within a day or two. The first time the person responding didn’t read my email properly and I had to reply and explain it again saying (politely) that they had missed the point. I wasn’t unhappy with the moderator, there was no moderator
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me editing in again..AND I followed THOSE instructions and it WOrkeD!! ..
When I originally tried emailing "support@yahoo.com" I first got an automated useless reply ..then when re-emailed they still said "oh no we don`t do that" ..AND when I tried clicking on yahoogroups - help in the corner and typed a question..I then clicked [not even close] to the answer and filled in the pop-up form and sent that ..and THAT didn`t work. ..

It looks like you Specifically have to type the question..click the answer..then click the [no] button to get to the form that actually gets useful people.

Chris " creativnow "
http://www.ChristopherHillman.com

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